Privacy Policy

Last updated: [20/11/2024]

This Privacy Policy has been created to inform you about how we collect, use, disclose, and safeguard your personal data. Please take the time to read this policy carefully.

PERSONAL DATA COLLECTED AND PURPOSE

Service Provision:
We collect personal data to provide our online data protection consultancy services, including analyzing data protection practices, drafting privacy policies, and more.

Communication:
Personal data is collected to facilitate communication with our clients, respond to their inquiries, and provide updates and relevant information.

Analysis and Improvement:
We may collect data to analyze how our website is used and to improve our services. This may include the use of cookies and analytical tools.

Legal Compliance:
Personal data may be collected to enable us to fulfill our legal and regulatory obligations, including managing requests for access, rectification, and deletion of data in compliance with GDPR.

Marketing and Promotion:
If you have given your consent, we may use your personal data to send you information about our services, special offers, and relevant news.

The personal data we collect may include:

  • Name

  • First name

  • Email address

  • Company name

  • Phone number

  • Professional role

  • Country

  • IP address

  • Any other information you voluntarily provide.

Mergaux SARL-S is committed to collecting only the data necessary for these purposes and processing it securely and confidentially.

USER CONTENT

By using our website and providing your personal data, you consent to the processing of your data in accordance with this Privacy Policy.

DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Client Data:
Personal data of clients will be retained as long as the contractual relationship is active. Additionally, it will be kept for a subsequent period required to comply with legal obligations, particularly accounting and tax requirements.

Prospect Data:
Personal data of prospects will be retained indefinitely as long as they remain engaged with our services through interactions on our website or advertisements. However, this data will be deleted when a prospect becomes completely inactive or upon the user’s request.

USER RIGHTS

Users whose personal data is collected by Mergaux SARL-S are entitled to the following rights:

  1. Right of Access:
    Users can request confirmation of whether their data is being processed, details about the purposes of processing, the categories of data involved, the recipients or categories of recipients, and the retention period.

  2. Right to Rectification:
    Users can request the correction of inaccurate or incomplete data.

  3. Right to Erasure (Right to be Forgotten):
    Users can request the deletion of their personal data if it is no longer needed for its original purpose, if consent is withdrawn, or for other legal reasons.

  4. Right to Data Portability:
    Users can request a copy of their data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.

  5. Right to Object to Processing:
    Users can object to the processing of their data for reasons related to their particular situation.

  6. Right to Withdraw Consent:
    Users can withdraw their consent at any time without affecting the lawfulness of processing based on prior consent.

To exercise these rights, users can contact us at [info@mergaux.net].

ACCESS CONTROLS

Access to personal data is strictly limited to authorized employees and third parties, such as Squarespace, who require it as part of their duties. Squarespace also stores data on its servers, implementing robust security measures to protect stored data. You can consult their data security documentation for more information.

While we strive to ensure the highest level of data protection, absolute security on the Internet cannot be guaranteed. We encourage users to take appropriate security measures to protect their personal data.

COOKIES AND TRACKING TECHNOLOGIES

Mergaux SARL-S uses cookies and other tracking technologies on its website for the following purposes:

  1. Enhancing User Experience:
    Cookies may be used to personalize content and improve the user experience on our website.

  2. Website Analysis:
    We use analytical tools to understand how users interact with our website, allowing us to make improvements.

  3. Advertising and Promotion:
    Cookies may be used for targeted advertising and to promote our services.

Users can manage their cookie preferences by modifying their browser settings. They can choose to accept all cookies, reject them, or receive a notification when a cookie is placed. Cookie management settings may vary depending on the browser.

By continuing to use our website, users consent to the use of cookies in accordance with this policy.

LINKS TO THIRD-PARTY SITES

The website of Mergaux SARL-S may contain links to third-party websites or external services. Please note that this Privacy Policy does not apply to these third-party sites. When users click on a link to a third-party site, they are subject to the privacy policy of that site.

These third-party links are generally established through partnerships with companies we collaborate with for service delivery. Mergaux SARL-S is not responsible for the collection, use, or disclosure of personal data by these third-party sites.

We encourage users to review the privacy policies of these third-party sites before providing personal data or browsing these sites

CHANGES TO THE PRIVACY POLICY

Mergaux SARL-S reserves the right to update this Privacy Policy at any time. Users can view the latest version of our Privacy Policy directly on our website. We encourage users to regularly review this policy to stay informed about any changes.

Changes to the Privacy Policy will take effect upon their publication on our website. By continuing to use our website after any modifications, users accept the revised terms.

CONTACT INFORMATION

If users have any questions or require further information about this Privacy Policy or data protection, they can contact us at the following email address:

Mergaux SARL-S
8 Avenue Marie-Thérèse, L-2132 Luxembourg
E-mail: [info@mergaux.net]